Acceptance of Internet Banking among Consumers in Kota Damansara, Selangor, Malaysia

  •  Mahiswaran Selvanathan    
  •  Uma Devi Krisnan    
  •  Goh Kar Jun    


The main objective of the study is to identify and analyse on the factors affecting adoption of Internet banking by bank consumers. The factors being analysed in this study are security, subjective norms, perceived relative advantage, and perceived ease of use. The study was conducted to achieve the objectives which have been set in this research. The research findings indicate that there is a relationship between subjective norms and perceived relative advantage towards the adoption of Internet banking. Meanwhile, security and perceived ease of use shows not significant towards the adoption of Internet banking.

This work is licensed under a Creative Commons Attribution 4.0 License.