A New Model for Performance Measurement in the Nigerian Public Service

Lawal Bello Dogarawa

Abstract


Performance measurement in the Nigerian Public Service (NPS) is based on Annual Performance Evaluation
Report (APER). The volatility of staff disposition in the NPS is to such an extent that Public Servants may work
under more than two direct superiors in two or more departments within a year. This makes the APER system
deficient and calls for another model that can suit any sporadic circumstance. This Paper therefore develops a
new Public Service Performance Measurement Model (PSPM Model) which addresses chaotic staff disposition
and provides continuous record of Public Servant’s performance on a monthly basis. It is a simplified
Performance Measurement System (PMS) which tasks the employee to report his monthly activities, identify key
challenges and suggest ways to overcome them as well as prepare the next month’s activities all of which are to
be assessed by his direct superior. The Model is intended to enhance the productivity of Public Servants.
However, the Model requires an automated system of operation so that all entries and submissions will be done
using intranet. The Model can also be modified and adopted by private enterprises. But the Model should be
used in a manner that only those who have a role in providing performance records and performance
measurement can have access without the possibility to change anything once it is processed.

Full Text: PDF DOI: 10.5539/ijbm.v6n12p212

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International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

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