Communication and Data Processing in Local Public Group: Transparency and Accountability

  •  Paolo Pietro Biancone    
  •  Silvana Secinaro    
  •  Valerio Brescia    
  •  Daniel Iannaci    


The purpose of this story is to identify the role of information in the municipal public group with a view to New Public Governance and the need for mutual exchange between citizens and public bodies. The conducted analysis is quantitative subjective; the theory is demonstrated through the focus of a real case to increase the understanding of theoretical assumptions. The carried-out elaboration, after having identified the variables considered and the possible mathematical relationship between variables. The New Public Governance (NPG) sees public affection closely related to the need for information, this leads to study the real effects towards a new theory of citizen choice. The study shows that the use and dissemination of communication and processing tools in local authorities can have a positive impact on responsibility and transparency, improving trust in local governments and citizen participation in civic or political life. The information provided through open organic data on all sectors ensures greater trust in local public bodies and civic participation. The use of social indicators is a useful tool for assessing population satisfaction and understanding of the information provided to better plan and plan public services and municipal group interventions. The identified tools can be used to analyse the relapse and the involvement of both information and processing tools in the process of communicating the outputs to the stakeholders. All municipal groups have new tools for assessing planning and control. New analysis of the role of information in NPG.

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