An Evaluation of Logistics Determinants, Business Relationships and Firms Characteristics of the Greek Small and Medium Enterprises

Vassilis Orfanos, John Mylonakis, Michalis Evripiotis

Abstract


The present study assesses the relationship between Small & Medium-sized Enterprises (SMEs) operating in
various economic sectors and the entire function of logistics. It focuses on three primary factors that are
essentially associated with SMEs and affect their logistics operations, namely their own perception on the way
these operate, SME behaviour towards their clients and the behavior of suppliers to small and medium-sized
enterprises. The research was carried out with the use of 620 questionnaire sent to specialists and employees
working in executive positions in three SME categories. The research results revealed the relationships and
inter-dependence among the various factors for SMEs operating in all economic sectors. SMEs operating in
certain sector appear to pay more attention to specific factors and less to others. SME performance is directly
associated with and affected not only by the procurement system, but also by logistics, and particularly by the
general attitude and behaviour adopted by enterprises towards their customers and suppliers.

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International Journal of Marketing Studies  ISSN 1918-719X(Print) ISSN 1918-7203(Online)

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