Public Administration and Lawsuit’s Resolution: A Case Study and Trends in Brazilian Judiciary

Thiago Souza Araujo, Silvio Dagoberto Orsatto, Aires Jose Rover, Gertrudes A. Dandolini


This paper aims to present improvements in Public Management on Brazilian judiciary. A qualitative theoretical-empirical study based on data sets and interviews provided by Brazilian Judiciary shows how specialization and multidisciplinary teams can affect the efficiency and efficacy in solving lawsuits. Innovations observed includes practices such as systemic view, multidisciplinary teams’ adoption - co-production - applied to the public service. It is also shown long term planning and preventive practices that tends to avoid public service demand. Better results emerged when applied both specialization and multidisciplinary work. In this period the organizational unit observed dropped convictions amounts to a quarter of similar sized units on average. This means that State saved millions of Dollars – presented in local currency – in State judicial convictions that may now be spent in other areas such as education or infra-structure. Lawsuit resolution timeframe reduced from 729 to 60 days on average, median from 665 to 11 days. These observed results evidences that a lawsuit with a specialized and multidisciplinary team is more likely to improve quantitative and qualitative results.

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