Aspects of Quality Tools on Total Quality Management

Kairong Liang

Abstract


The use of Quality Tools to improve both product and process quality is currently a common practice. However, there are two schools of thought on the use of Quality Tools, namely, statistical quality tools or non-statistical quality tools. The purpose of this article is to literature review the pros of implementing these quality tools; review the issues related to the implementation of such tools and finally understand the role of such tools in the framework of TQM.


Full Text: PDF DOI: 10.5539/mas.v4n9p66

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This work is licensed under a Creative Commons Attribution 3.0 License.

Modern Applied Science   ISSN 1913-1844 (Print)   ISSN 1913-1852 (Online)

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