Impact Of Stress On Employees Job Performance A Study On Banking Sector Of Pakistan

USMAN BASHIR, Muhammad Ismail Ramay

Abstract


ABSTRACT

Bankers are under a great deal of stress and due to many antecedents of stress such as Overload,  Role ambiguity, Role conflict, Responsibility for people,  Participation, Lack of feedback, Keeping up with rapid technological change,  Being in an innovative role, Career development, Organizational structure and climate, and  Recent episodic events. One of the affected outcomes of stress is on job performance. This study examines the relationship between job stress and job performance on bank employees of banking sector in Pakistan. The study tests the purpose model in relation of job stress and its impact on job performance by using (n=144) data of graduate, senior employees including managers and customers services officers of well reputed growing bank in Pakistan. The data obtained through questioners was analyzed by statistical test correlation and regression and reliabilities were also confirmed. The results are significant with negative correlation between job stress and job performances and shows that job stress signifincently reduce the performance of an individual. The results suggest that organization should facilitate supportive culture within the working atmosphere of the organization.

Keywords: Job performance, Stress, Banks


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International Journal of Marketing Studies  ISSN 1918-719X(Print) ISSN 1918-7203(Online)

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