Abstract

Many kinds of tools are used in direct marketing applications on the Internet with e-mail and the being the most important among these. On the other hand, the Internet brings some negative factors like spam and virus. Naturally these factors affect direct marketing applications on the Internet negatively. The objective of the present study is to evaluate these factors, which are carried out in this application. To reach this goal, a fuzzy cognitive mapping method is made use of in the study.

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