Developing Civil Servants’ Affective Commitment to Share Knowledge: A Case of Public Organization Cost Reduction


  •  Mohamad Hisyam Selamat    
  •  Rafeah Mat Saad    
  •  Rusdi Indra Zuhdi Murat    
  •  Foo Kok Soon    

Abstract

The present study is designed to propose values for developing civil servants’ affective commitment to share knowledge in the workplace. The proposed values are faith, sincerity, trusting belief, trusting intention and emotional trust. The researchers have applied cross-sectional survey research to validate the framework. It is found that faith and sincerity influenced the development of civil servants’ affective commitment to share knowledge in the workplace significantly. The practical implications are the discovery of theoretical, personal, and workplace practical best practices for the establishment of strategies to reduce operational costs in the public organization.


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