The Effects of Job Crafting on Organizational Citizenship Behavior: Evidence from Egyptian Medical Centers


  •  Amir Shusha    

Abstract

This article examines the impact of job crafting on organizational citizenship behavior. On the basis of the literature of job crafting and organizational citizenship behavior, the study hypothesized that employees with a job crafting would be most likely to exercise organizational citizenship behavior. Data were collected among 396 nurses and their physician supervisors, who work in nine Egyptian Medical Centers. The results of multiple regression analyses offered a strong support for the proposed model. Nurses with job crafting were most likely to exercise organizational citizenship behavior (altruism, conscientiousness, courtesy, civic virtue and sportsmanship). Therefore, the results confirmed that the task and the relational crafting are predictive variables of organizational citizenship behavior. These findings explored in the light of the job demands-resources model and the job crafting theory. Therefore, the study recommends investigating the mediating role of work engagement, and the moderating role of proactive personality in the relationship between job crafting and its consequences.


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