Study on the E-government Call Center System Based on SOA

Feng Bao, Fengzhi Zhao

Abstract


An E-government service call center system based on SOA (Service-oriented Architecture) is desinged, and the application of SOA in E-government, the overall design idea, the design plan, and the implementation of concrete functions are introduced in this article. With good flexibility and expandability, this system has good practical value and promotional value.

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Computer and Information Science   ISSN 1913-8989 (Print)   ISSN 1913-8997 (Online)
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